At SafeBuy, your satisfaction is our priority. We want you to shop with confidence and peace of mind. If you are not completely satisfied with your purchase, we offer a transparent and fair return policy.

Eligibility for Returns

Products must be returned within 7 days from the date of delivery.

Items must be unused, undamaged, and in their original packaging with all accessories, tags, and manuals intact.

Proof of purchase (invoice or order confirmation) must be provided.

Non-Returnable Items

Products damaged due to customer misuse.

Items without original packaging.

Personalized or customized products.

Clearance or final sale items.

Return Process

Contact our customer service team via phone, email, or website within 7 days of receiving your product.

Provide your order number, reason for return, and pictures (if applicable).

Once approved, return the product to the address provided by our support team.

Upon receiving and inspecting the product, we will process your refund or exchange.

Refund Policy

Refunds will be processed within 5-7 working days after receiving the returned product.

Refunds will be made through the original payment method.

Delivery charges (if any) are non-refundable unless the return is due to a wrong or defective product sent by us.

For further assistance, please contact us directly. Your satisfaction is our commitment.